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Return & Refund Policy

Key information:

  • 14 days
  • 8 days to process refunds
  • 20% restocking fee

Our return policy is effective for 14-days since receiving your product. To be eligible for a return, your item must be unused, in the same condition that you received it, and it must also be in the original packaging. If your return is approved, you will receive a full refund minus a 20% restocking fee.

For return, please email us at: with your full name, order number, item description and the reason for your return.

If you are approved, your refund will be processed right away and a credit will automatically be applied to your credit card (or original method of payment) within 8-daysdepending on your bank.


Nextdeep LTD

Registered Number: 14707844

71-75 Shelton Street, Covent Garden

WC2H 9JQ, London, United Kingdom