How long will it take for my order to ship, and when will I receive it if I'm in the UK?

We currently only ship within the UK. Our handling time is 1-3 business days (Monday to Friday), and the transit time is typically 4-7 business days (Monday to Friday). Your order may ship out the same business day or take up to 3 business days to process. On average, your product will be delivered in 4-7 days. Please note that on rare occasions, order shipment may take longer due to unforeseen delays.

What is your return policy?

We offer a 14-Day Money Back Guarantee On All Items. Check out our 14-Day Return Policy found at the bottom of the page!

What if I'm not satisfied with my purchase?

We strive for 100% customer satisfaction. If for any reason you're not happy with your purchase, you can take advantage of our hassle-free return policy. Please refer to our “ Returns & Refund ” page for more information on how to initiate a return or exchange.

Can I track my order?

Sure! Once your order has been processed and shipped, you will receive a tracking number via e-mail. You can use this tracking number to monitor the progress of your package.

Billing Terms & Conditions

Q: Which payment methods do you accept?

We accept payments via Visa, MasterCard, American Express, Discover, Diners Club, Elo, Apple Pay, and PayPal.

Secure Sockets Layer (128 Bit SSL Security) valuedline.co.uk uses Secure Sockets Layer (SSL) technology to supply you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and MasterCard numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.

What Payment Method Do You Accept?

Visa,

MasterCard,

American Express,

Discover,

Diners Club

Elo,

Apple Pay,

PayPal.

All prices and figures are listed in GBP. Please read shipping policy for more information.

PCI Compliant

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle Mastercard and revolving credit information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around Mastercard data to reduce Mastercard fraud via its exposure.

Your Payment Information

Your card number isn't accessible to us. When your purchase is completed, we are only able to see your billing information, shipping information, order details and thus the last 4 digits of your card.

This secure mode begins when you initiate your order. You can verify this by looking for a closed lock icon at the bottom or top of your web browser. Also, when accessing a secure server, the site address will show "HTTPS" in your browser.

We don't love it when someone gives away our personal information and neither do you. That’s why we don’t rent, sell or share your personal information with anyone.

Our Privacy details how your personal information is collected and thus the way your personal information could even be used.

If you have any questions please contact our customer service: care@valuedline.co.uk

Contact Information

Store Name: Valued Line

Phone: +44 (0333) 090-5262

Email: care@valuedline.co.uk

Address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom

Business Hours: Monday - Friday, 9:00 AM to 5:00 PM (GMT)

Billing Terms & Conditions

Frequently Asked Questions